List of Figures
Acknowledgments
PART I: Mapping the Field of Consulting to Nonprofits
INTRODUCTION: The Work of Nonprofit Consultants
1.Oracles, Facilitators, and Point People:Demystifying Consultants to Nonprofits
PART II: Consultants' Drive to Customize
2.No Cookie-Cutter Solutions:Consultants' Drive to Customize for Clients
3.Data as Conversation-Starters:Consultants Defer to Client Knowledge
4.How to Be a "Nonprofit Person" in Consulting: The Perils of Caring Too Much
PART III: The Unintended Consequences of Consulting
5.Best Practices as Common Practices: Consultants Unintentionally Reproduce the Status Quo
6.How Consultants Prioritize the Powerful: Funder and Stakeholder Influence
7.A Soft Hand and Firm Advice: Perpetuating Hierarchies of Ideas
CONCLUSION: Staying the Course or Changing the System
Appendix: Reflection Guide for Practitioners
Notes
References
The Author