Swans, Swine, and Swindlers
Swans, Swine, and Swindlers addresses a core, contemporary question: What steps can we take to better anticipate and manage mega-crises, such as Haiti, Katrina, and 9/11?
This book explores the concept of "messes." A mess is a web of complex and dynamically interacting, ill-defined, and/or wicked problems; their solutions; and our conscious and unconscious assumptions, beliefs, emotions, and values. The roots of messes can be classified as Swans (the inability to surface and test false assumptions and mistaken beliefs), Swine (the inability to confront and manage greed, hubris, arrogance, and narcissism), and Swindlers (the inability to confront, detect, and stop unethical and corrupt behavior). Working systematically with this concept and these classifications, authors Can M. Alpaslan and Ian I. Mitroff reveal that all crises are messes; one must learn to understand and manage them as such.
They then provide tools and frameworks that readers can use to more effectively deal with the crises of today and tomorrow. Drawing on ideas from research areas as diverse as human development, philosophy, rhetoric, psychology, and high reliability organizations, this book aims to be the definitive guide for a new era in crisis management. Therefore, it is a must-have for practitioners, scholars, and students who study and deal in real-life crises.
"With Swans, Swines, and Swindlers, Alpaslan and Mitroff take us into the a world of mega messes and show us how to avoid mega crises. A must-read for any leader of the 21st Century!"—Marshall Goldsmith, best-selling author of What Got You Here Won't Get You There, Succession: Are You Ready? and MOJO
"Swans, Swines, and Swindlers examines the deep, systemic, and messy nature of crises. In a world beset with global financial crisis, climate crisis, and poverty crisis, getting a good handle on the problems is as important as finding good solutions. Alpaslan and Mitroff offer a timely, unique, and thoroughly researched approach to understanding crises, and crisis management. Every manager and government administrator, and every citizen interested in these mega messes, should read this book. They will learn to challenge their own assumptions and avoid the psychological denial that is at the root of many crises."—Paul Shrivastava, David O'Brien Distinguished Professor of Sustainable Enterprise, and Director, David O'Brien Center for Sustainable Enterprise, Concordia University
"The mandarins of Wall Street would like us to believe that The Great Financial Crisis of 2008 was a Perfect Storm, a once-in-several-lifetimes alignment of destructive elements beyond anybody's control. Mitroff and Alpaslan disagree. They convince us that it was a mega crisis enmeshed in a mega mess, an event more like the Titanic—the combined result of several seemingly improbable and unanticipated environmental events (Swans) and a number of design flaws that were potential catastrophes in the making (Swines) all of which were dealt with ineffectively by a dangerous set of stakeholders prone to human error, narcissism, hubris and even skullduggery (Swindlers). Crucially, the authors provide us with a road map for coping with such crises and messes in the future."—Richard Mason, Carr P. Collins Professor of Management Information Sciences, Edwin L. Cox School of Business, Southern Methodist University